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PRIVACY POLICY

In accordance with Section 13 of Regulation (EU) 2016/679 of 27 April on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and Section 11 of Ley Orgánica 3/2018 (Spanish Organic Law) of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (known in Spanish as LOPDGDD), the user is informed of the following issues:

WHO IS THE DATA CONTROLLER OF YOUR DATA?

  • Identity: INGENIERIA Y SISTEMAS DE ENSAYOS NO DESTRUCTIVOS S.A.
  • Trade name: ISEND
  • VAT Nº: ESA47580949
  • Address: Parque Tecnológico de Boecillo, Calle Luis Proust nº10, 47151, Boecillo (Valladolid), España.
  • Telephone: +34 983 132 307
  • E-mail: contact@isend.es

FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

INGENIERIA Y SISTEMAS DE ENSAYOS NO DESTRUCTIVOS S.A. hereinafter ISEND, informs users that the purpose of the processing of the data collected in the forms on this website considers the following purposes:

  • Catalog Request: verification of the request and subsequent sending, at the discretion of ISEND, of the catalog of products and services and of commercial proposals.
  • Contact form: the attention of the contact requests made by the interested parties, among which stand out communication with the interested party, attention and management of doubts, requests for information, provided services, as well as any other queries they may have.

Given the ISEND’s activity, it performs the following processes:

  • Customer relationship management, with the aim of answering and making enquiries, sending information and requests, maintaining the relationship and managing the enforcement of contracts.
  • Management of the relationship with third parties (non-customers), with the purpose of answering and making enquiries, managing information and requests.
  • Management of the relationship with the goal of the purpose of answering and making enquiries, managing information and requests.
  • Human resources, to manage CVs (they will be kept for one year) and services derived from the contractual relationship, as well as the commitments undertaken, security of goods and persons. Personal data will be processed until the end of the contractual relationship, and during the period of limitation of labour, social and civil actions.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

For user registration and the contact form, the legal basis for the processing of your data is the express consent of the interested party in accordance with Section 6.1.a) of the RGDP (by its Spanish initials) GDPR (In English, General Data Protection Regulation) , through the selection of the check box when sending the form where you verify your consent.

All other processing may be carried out with your consent, or without it when we have to comply with a legal obligation, we are executing a contract or we rely on legitimate interest (which could occur, for example, in the case of sending information or advertising, carrying out video surveillance and monitoring work).

HOW LONG WILL WE KEEP YOUR DATA?

We only store users’ personal data to the extent that we need them in order to be able to use them according to the purpose for which they were collected, and according to the legal basis for the processing thereof, being blocked when they are no longer necessary for the purpose for which they were collected, remaining at the exclusive disposal of Judges and Courts, the Public Prosecutor’s Office and competent Administrations, having to comply with the statute of limitations for liabilities and what is indicated for each purpose.

For commercial purposes, if a contractual relationship has existed and has ended, your data will be kept for a period of 6 years in compliance with the provisions of the Royal Decree of 22 August 1885 approving the Commercial Code. For tax purposes, if a contractual relationship has existed and has ended, your data will be kept for a period of 4 years in compliance with the provisions of the General Tax Law. For the purposes of the Prevention of Money Laundering, your data may be kept for a period of 10 years. For civil purposes, once the contractual relationship has ended, your data will be kept for a period of 5 years.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

Your data will not be transferred to third party organisations, except where such transfer of data is covered by a legal obligation or where the provision of a service involves the need for a contractual relationship with a data processor.

There are no plans for international transfers of personal data.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the restriction of the processing of their data, may object to the processing of their data, as well as exercise the right to data portability.

In order to exercise these rights, the user must write to the following e-mail address: contact@isend.es, providing proof of identity (Spanish National Identity Card Number or passport).The said communication must include the following information: Name and surname(s) of the person concerned, the request and supporting data.

You also have the right to withdraw your consent to the processing of your personal data at any time.

Any interested party has the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de datos (in Spanish)), at C/ Jorge Juan Street nº6, 28001, Madrid (www.aepd.es).

PRIVACY POLICY SOCIAL NETWORKS

In compliance with the General Data Protection Regulation 2016/679 (GDPR) and Act 34/2002 of 11 July on Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE) (Information Society Services and Electronic Commerce) (LSSI-CE), INGENIERIA Y SISTEMAS DE ENSAYOS NO DESTRUCTIVOS S.A. informs Users that it has created a profile on the Social Networks: Twitter, YouTube and LinkedIn under the name ISEND, with the main goal of promoting its services, as well as sharing news and other related publications.

  • Identity: INGENIERIA Y SISTEMAS DE ENSAYOS NO DESTRUCTIVOS S.A.
  • Trade name: ISEND
  • VAT Nº: ESA47580949
  • Address: Parque Tecnológico de Boecillo, Calle Luis Proust nº10, 47151, Boecillo (Valladolid), España.
  • Telephone: +34 983 132 307
  • E-mail: contact@isend.es
  • Web domain: isend.es

The user has a profile on the same social network and has decided to join the page created by ISEND, thus showing interest in the information published on the network. By joining our page, you consent to the processing of the personal data published on your profile.

The user can access the privacy policies of the Social Network at any time, as well as configure their profile to guarantee their privacy.

ISEND has access to and processes public information about the user, in particular the user’s contact name. This data is only used within the Social Network itself. They are not incorporated into any external file.

Regarding to the rights of access, rectification, cancellation and/or opposition, limitation of processing and data portability that you have and that can be exercised before ISEND, in accordance with the GDPR and the LOPDGDDD (mentioned above), you must take into account the following points:

  • Access: This will be defined by the functionality of the Social Network and the ability to access user profile information.
  • Rectification: This right can only be met with regard to information that is under the control of ISEND, for example, deleting comments posted on the page itself. Generally, this right must be met before the Social Network.
  • Cancellation and/or Opposition: As in the previous case, this can only be satisfied in relation to information that is under the control of ISEND, for example, to stop being linked to the profile.
  • Limitation of processing: You may only exercise this right concerning the information that is under the control of ISEND, for example, deleting comments posted on the page itself. Normally, this right must be achieved before the Social Network.
  • Data portability: This right can only be exercised in relation to information that is under the control of ISEND, for example, deleting comments posted on the page itself. Normally, this right must be exercised before the Social Network.

ISEND will carry out the following actions:

  • Access to public profile information.
  • Publication in the user’s profile of all the information already published on the ISEND website.
  • Send personal and individual messages through the Social Network channels.
  • Updates on the status of the page that will be published on the user’s profile. You can always control your connections, delete content that no longer interests you and restrict who you share your connections with by accessing your privacy settings.

PUBLICATIONS

The user, once linked to the ISEND website, may publish on the latter comments, links, images or photographs or any other type of multimedia content supported by the Social Network. The user, in all cases, must be the owner of the same, hold the copyright and intellectual property rights or have the consent of the third parties concerned. Any publication on the site, be it texts, graphics, photographs, videos, etc. that violate or are likely to violate morals, ethics, good taste or decency, and/or that infringe, violate or defeat intellectual or industrial property rights, the right of personal portrayal or the Act is expressly prohibited. In such cases, ISEND reserves the right to immediately remove the content, and may request the permanent blocking of the user.

ISEND is not responsible for the contents freely published by a user.

Users should be aware that their posts will be known to other users, so they are primarily responsible for their own privacy.

The images that may be published on the page will not be stored in any file by ISEND, but they will remain on the Social Network.

ADVERTISING

ISEND will use the Social Network to promote its services, in any case, if it decides to treat your contact data to carry out direct actions of market research, it will always be in compliance with the legal requirements of the GDPR, LOPDGDD and the LSSI-CE.

Recommending the ISEND website to other users so that they can also enjoy being informed of your activity will not be considered as advertising.

Below is the link to the privacy policy of the Social Network:

YouTube: https://policies.google.com/privacy?hl=en&gl=mx

Twitter: https://twitter.com/en/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy