ISEND offers an advanced maintenance set of services. An eddy current installation is not something static. It's a system which has the capability to learn and to teach the end user; so it must be always in the best conditions. For that, ISEND has created a complete set of services that can be tailored to each customer. The objective is to allow the end user to be focused in core tasks and outsource the maintenance ones in a specialized company. Or professional are trained to keep the ISEND installations in the best conditions at very interesting costs.
"We are close to our customers before, during and after each order". Carlos Rodríguez, ISEND CEO.
"We choose because never let us alone". Customer.
ISEND follows a strategy based on the customers. We don't want just selling; our aim is to be close to them for years, during the entire live of our solutions, so our technical services team will always be alert for any incidence, problem or doubt. Our services start at our service desk where more that 85% of issues are solved remotely.
Check our catalog of on demand services here.
- Advanced support services
- Level 1: Online support (free the first year of an installation)
- Level 2: Onsite support
- Level 3: Configuration, reports and expansions.
- Competitive price.
- Periodic updates.
- Warranty extensions for the whole lifecycle.
- Up to 24h of high availability of spare parts.
- And all the experience of our people to give you our best.
- Periodic renewals